Role: Customer Service Representative
Location: Brooklyn NY
Duration; 2 + Years Contract
Responsibilities:
- Provide exceptional customer service to clients in a professional and courteous manner
- Handle inbound and outbound calls to assist customers with inquiries, orders, and issues
- Conduct data entry and maintain accurate customer records
- Utilize sales techniques to upsell products and services
- Analyze customer needs and recommend appropriate solutions
- Communicate effectively in both English and Spanish to assist bilingual customers
- Maintain a high level of phone etiquette and professionalism at all times
Skills:
- Bilingual proficiency in English and Spanish is required
- Strong sales skills with the ability to upsell products and services
- Experience in outbound calling and customer service is preferred
- Excellent data entry skills with a high level of accuracy
- Ability to analyze customer needs and provide appropriate solutions
- Effective communication skills in both written and verbal formats
- Multilingual abilities are a plus
If you are a motivated individual with strong bilingual skills, sales experience, and a passion for providing exceptional customer service, we would love to hear from you. Join our team as a Bilingual Customer Service Associate and be part of a dynamic company that values its employees.
Please note: This position requires fluency in both English and Spanish.
Job Type: Contract
Salary: $20.17 - $21.29 per hour
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Work Location: In person
SALUDOS HISPANOS
(800) 748-6426
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