Bilingual Customer Service Representative

• Hiring immediately! Full-time positions.
• Top pay and benefits

• Handle high-volume inbound Spanish and English calls with an emphasis on providing world- class service.
• Interact with customers while expressing empathy, a sense of urgency and assurance that they called the right company to resolve their plumbing issues.
• Data entry, including customer contact information and other relevant details concerning their plumbing problems.

What you will need to succeed:

• Bilingual skills (English/Spanish)
• Prior call center experience preferred
• Thrive in a team environment with a strong customer service focus
• A Working knowledge of Microsoft Word and Excel software programs
• Self-starter who is organized and thorough with attention to detail
• This job is a great fit for those with banking, insurance company or medical scheduling call center experience

At Roto-Rooter we believe that investing in our employees is the best investment we can make. We also care about the health and welfare of our employees and their families. That’s why we are proud of our extensive employee benefit package including:

• Medical insurance with a Prescription Drug Card
• Accident and Critical Illness Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation
• Paid Training
• Life Insurance
• Matching 401K Retirement Savings Plan
• Tuition Reimbursement
• Profit Sharing