Customer Service Representative - Bilingual

Uline

Expired
Job Category
Customer Service
Overview
Description

Bilingual Customer Service Representative

From $23 to $27 per hour

California Branch

4810 South Hellman Avenue, Ontario, CA 91762

Uline. Where work ethic and hustle are rewarded. Customer Service is the heartbeat of our company.

Hours: 24/7 operation - Hiring for 12:30 PM - 9 PM.

Better together than apart. This position is on-site, and we are looking for good people who share our passion.

Position Responsibilities

  • Guide and process customer orders and inquiries in a fast-paced environment using world-class technology.

  • Communicate with customers via phone, email and chat.

  • Solve customer problems and find the best possible solutions.

  • Help customers navigate Uline's website and place orders online.

  • Provide knowledgeable answers to questions about products, pricing and availability.

  • Respond to shipping inquiries and answer order status questions.

  • Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service.

Minimum Requirements

  • High school diploma or equivalent with 2+ years of relevant experience. Bachelor's degree preferred.

  • Bilingual (English / Spanish) - 100% fluent in both verbal and written forms.

  • Desire to provide the best possible experience for our customers.

  • Thrive in a fast-paced environment with coaching support.

Benefits

  • Complete medical, dental, vision and life insurance coverage, Flexible Spending Accounts and wellness programs.

  • 401(k) with 5% employer match.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

  • Bonus programs that include annual performance, sales goals and profit sharing.

Employee Perks

  • Best-in-class, clean, modern facilities.

  • First-class fitness center.

  • Beautifully maintained walking trails.

About Uline

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.

Uline is proud to operate as a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening.

EEO/AA Employer/Vet/Disabled

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Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

Job Location
Ontario, California, United States
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