Customer Service Representative (Licensed & Bilingual a Plus)

Farmers Pomona District Office

Job Category
Customer Service
Posted : 2023-10-24

Job Description

We are hiring an Insurance Customer Service Assistant (Licensed & Bilingual a Plus) to join our team! This is a great opportunity to work with a passionate team and owner for one of the best insurance companies in California!

We welcome candidates from other insurance companies, real estate, banking, mortgage and lending industries for apply this position!

Our fast-paced work environment with amazing office culture and team dynamic will provide for an exciting career. Because of the increasing growth, there would be many opportunities for you to learn different skills and wear different hats as the team tackles initiatives.

Salary: $36000.00 - $46000.00 per year


Annual Base Salary Based on Experience

Base Salary + commission opportunities

(Base negotiable DOE)

Paid Holidays

Bonus Opportunities

Paid Time Off (PTO)

Mon-Fri Work Schedule

Holidays Off

Hands on Training

Career Growth Opportunities


  • Client Account Management: assist clients and potential clients on the phone and other platforms.
  • Quoting: You'll learn to be an architect and design the best insurance quotes for clients with excellent coverages and amazing prices.
  • Learn to collaborate with management and underwriting on Home, Auto, Business insurance.
  • Partnership Management: Maintain and develop agency relations with partners, vendors, underwriting and clients.
  • Working directly with the agency owner to enhance your marketing, client management and relationship skills for agency and individual growth.

  • Bilingual in Chinese Mandarin OR Spanish is a plus
  • Minimum typing speed: 50 WPM
  • Computer-savvy and proficient with Microsoft Office programs
  • Strong communication skills in-person and online
  • Self-motivated, highly organized, and strong attention to detail
  • P&C and/or Life Licensed a plus - willing to provide classes for right candidate

Company Description

Full-Time / Part-Time CSR Needed Immediately for a Thriving Insurance Agency

Must Have a Positive, Can-Do Attitude

Must Be Punctual and Computer Savvy

Insurance License Preferred

Good Training and Support Available

Bilingual Candidates encouraged to apply English, Chinese, or Spanish

Job Location
Pomona, California, United States
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