Cricket Wireless is a wireless service provider owned by AT&T Inc. Mobilelink is the largest Cricket Wireless dealer in the nation. If you are passionate about selling wireless, helping customers, and leading a team we are looking for you. We are a dynamic and equal-opportunity employer. This is a fantastic opportunity for qualified candidates with the potential for future growth and becoming a part of a rapidly expanding national team.
Job Description:
As a Retail Store Manager, you will set the example for your team while striving to achieve all financial goals daily. This opportunity gives you the chance to lead and inspire a high-energy sales team to provide consistently outstanding customer service resulting in positive brand loyalty.
Key Responsibilities:
· Achieve all sales and profit goals
· Direct responsibility for all store operations
· Adherence to store budgets
· Recruit, hire, coach, and develop retail staff
· Conduct employee meetings in addition to weekly/monthly employee reviews
· Proactively analyze business needs, identify opportunities and create/execute improvement plans
· Promote positive customer experience through modeling great customer service and handling escalations promptly
· Demonstrate solid technical competence for all products and services sold
· Engage in and lead community activities inside and outside of the store to support business goals
· Attend and participate in local meetings and sales events
Required Qualifications:
· Two (2) years of proven retail sales management experience (interactive sales process commissioned sales)
· Two (2) years of recruiting, hiring, and developing successful store sales teams
· Available evenings, weekends, and holidays
Equal Opportunity Employer/Disability/Vet
Job Type: Full-time
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Work Location: In person
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