Duties and Responsibilities:
- Receives payment by cash, check, credit cards, vouchers, or automatic debits.
- Issues receipts, refunds, credits, or change due to customers.
- Greets customers entering establishments.
- Maintains clean and orderly checkout areas.
- Establishes or identifies prices of goods, services or admission, and tabulates bills using calculators, cash registers, or optical price scanners.
- Resolves customer complaints.
- Answers customers' questions, and provides information on procedures or polices
- Keeps accurate records of monetary exchanges, authorization forms, and transaction reconciliations.
- Exchanges money, credit, and makes change for customers.
- Reconciles 3rd party payment and accounts.
- Works with the billing department to balance account(s).
- Receives written prescription or refill requests and verifies the information is complete and accurate.
- Answers telephones and responds to questions or request.
- Assists customers by answering simple questions, locating items or referring them to the pharmacist for medication information.
- Completes training requirements to stay up-to-date on policies and procedures for the 340B drug program, as well as any drug assistance programs in which the pharmacy participates.
- Follows all policies and procedures related to the 340B drug program, as well as any drug assistance programs in which the pharmacy participates.
- Assists in training new employees.
Qualifications:
Education/Experience
High School Diploma or equivalent required. Pharmacy cashier experience preferred. Bi-lingual English/Spanish ability preferred. Must be flexible as to the changing needs of the Center. Must be able to work as a team player at all time.
Knowledge, Skills and Abilities
- Must possess computer skills and be able to learn new programs.
- Must be able to follow detailed verbal and written instructions.
- Must be able to establish and maintain legible pharmacy records.
- Must be able to gain the confidence and cooperation of patients and work effectively with them.
- Must have a courteous, professional attitude.
- Must be able to pay attention to detail.
- Must be capable of establishing and maintaining effective/productive working relationships with supervisor(s) and co-workers.
Job Type: Full-time
Shift:
Weekly day range:
Work Location: In person