Retail Admissions Associate (Spanish speaking)

Children's Museum Tucson

Expired Part-time
Job Category
Job Type : Part-time
Posted : 2023-04-12

Job Title: Retail Admissions Associate (Spanish speaking)

Reports To: Manager of Guest Experiences

FSLA Status: Non-Exempt (hourly)

Work Schedule: Part-time (up to 25 hours per week), Monday – Sunday. Shifts will generally be in the 4.5 to 7.5 hour range.

Starting Pay: $14.50/hour

Position Summary

We are seeking a team-oriented individual who will thrive in a fast-paced environment and who is well suited to working collaboratively with staff. This person should be a friendly, passionate professional with experience in retail sales and customer service. The Retail/Admissions Associate is responsible for greeting guests, answering questions, checking-in visitors, answering the phone, selling tickets and memberships, and merchandise sales. This position requires work on weekends, holidays, and occasional evenings.

Essential Duties and Responsibilities

  • Welcome all guests into the museum.
  • Ensure excellent retail and museum experiences for our guests.
  • Open and close the front desk and gift shop (in conjunction with Manager of Guest Experiences).
  • Help with data entry for processing visitor data and retail sales.
  • Check-in Field Trips and Group Visits.
  • Maintain a clean, uncluttered front desk area to create a welcoming first impression.
  • Support the Associate Director of Guest Experiences with day-to-day operation of the gift shop.
  • Process sales transactions using the POS (point-of-sale) system, currently Altru.
  • Organize, display, and replenish merchandise in the gift shop.
  • Maintain the visual look of the store through cleaning and merchandising.
  • Understand, and speak to, the philosophy of the gift shop and the mission of the organization.
  • Become familiar with the products/titles sold in the gift shop.
  • Be informed about daily museum programming and upcoming events.
  • Encourage membership sales to guests by highlighting features & benefits.
  • Other duties as assigned.

Knowledge, Skills, and Abilities

  • Great people and customer service skills.
  • Must be proactive, enthusiastic, and flexible on the job.
  • Able to work independently and prioritize tasks.
  • Able to follow verbal and written instructions.
  • Able to work effectively with a team.
  • Must be willing to be trained and certified in CPR/AED and First Aid.
  • Willingness to work weekends, holidays, and occasional evenings.

Minimum Qualifications

  • Spanish fluency is required.
  • Two years’ experience in a retail or hospitality environment.
  • Two years’ cash handling/POS experience.
  • Basic understanding of merchandising and inventory processes.
  • Knowledge of the educational content and value of museum exhibits and programs.
  • Enthusiasm for learning and mastering new skills on an ongoing basis.
  • Proof of COVID-19 vaccination required.

To apply, please send your resume and cover letter to Michael Bilharz, Associate Director of Guest Experiences at

Job Type: Part-time

Pay: $14.50 per hour


  • Employee discount
  • Flexible schedule
  • Paid time off


  • Day shift
  • Evening shift
  • Holidays
  • Monday to Friday
  • Weekend availability

People with a criminal record are encouraged to apply

Ability to commute/relocate:

  • Tucson, AZ 85701: Reliably commute or planning to relocate before starting work (Required)


  • Retail sales: 2 years (Preferred)
  • Customer service: 2 years (Preferred)


  • Spanish (Required)

Work Location: One location



  • Spanish (Required)

  • Work authorization (Required)

  • Retail sales: 2 years (Preferred)

  • Customer service: 2 years (Preferred)

Job Location
Tucson, Arizona, United States
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