Care Coordinator (Bilingual - No Field Work Required!)

New York Psychotherapy and Counseling Center

Job Category
Posted : 2023-11-16

For over 45 years, New York Psychotherapy and Counseling Center (NYPCC) has been at the forefront of mental health and wellness; assisting children, families, and individuals with behavioral and emotional challenges at our five locations throughout the city.

NYPCC is the leading pioneer of community mental health services, serving over 15,000 clients per month. We run and operate the largest clinic in the State of New York and pride ourselves on innovation and “caring for the community” by providing in-person and telehealth services for our clients, while offering an unsurpassable and competitive compensation structure and benefits package to our team of dedicated employees.

NYPCC is certified by Mental Health America as a Platinum Bell Seal organization, the highest certification possible. NYPCC is proud of our ongoing commitment to employee mental health and well-being.

Why Work at NYPCC:

  • We Pay Down Student Loans
  • Medical, Dental, and Vision Insurance is Paid for by NYPCC 100%
  • Paid Time Off and Company Paid Holidays
  • Annual Rate Increases
  • 403B Retirement Plan
  • Continuing Education Opportunities Available
  • Professional Development through NYPCC Academy
  • Amazing Workplace Culture

Are You a Good Fit?
We are currently seeking an energetic, bright, and self-motivated Care Coordinator to join our team. This is a full-time position that will be based out of our state-of-the-art Child and Family Health Center located at 2857 Linden Boulevard, Brooklyn, NY 11208.
Gateway to Wellness is a Health Home Care Management initiative being implemented by New York Psychotherapy & Counseling Center (NYPCC) to supplement and enhance the current behavioral health services we offer and provide throughout the NYC area.

Job Description

  • Manage a 85+ caseload of Health Home Care clients
  • Assist in developing a Comprehensive Care Plan
  • Address various service needs (e.g. Housing, Benefits, medical care, transportation, education, employment, Crisis Intervention and other supportive services to enhance client's quality of life)
  • Work as a member of Care Team including; Supervisor, Clinicians, verbal Psychotherapists, and Psychiatrists
  • Successfully execute advocacy, assessment, service planning, creating linkages/referrals and ongoing documentation and monitoring of Electronic Health Records
  • Contact individuals diagnosed with mental illness, substance abuse disorders and chronic medical conditions that significantly impact functioning on a monthly basis in person and by phone


  • MUST be bilingual (English/Spanish)
  • Bachelor's Degree required
  • Experience with RMA required
  • Experience with HARP clients preferred
  • Possess knowledge of various resources and services within a community to assist with overall service delivery and linking members to the services they need or want based on a client-centered service plan
  • Possess excellent verbal and written communication skills to be able to provide linguistically appropriate services to their assigned caseload
  • Communicate with other professionals, a network of providers and managed care organizations regarding client statuses, level of functioning and needs for additional services

All your information will be kept confidential according to EEO guidelines.

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year


  • 403(b) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Paid time off
  • Retirement plan
  • Vision insurance


  • 8 hour shift
  • Weekends as needed

Work setting:

  • In-person


  • Spanish (Required)

Work Location: In person

Job Location
Brooklyn, New York, United States
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