EMPLOYMENT & TRAINING INTERVIEWER & INTERPRETER (SPANISH)

• To interpret the language specified in the title in written and spoken form in order to provide a bilingual capacity in the area of specialization for a variety of employment and training services.

• To contact employers to develop or modify existing job openings.

• To provide clients with employment contacts; to advise clients on ways to prepare and present themselves on an interview.

• To match job openings with clients’ employment qualifications.

• To respond to telephone inquiries regarding unemployment insurance, temporary disability insurance and employment and training information.

• To conduct job search workshops in the field or office.

• To conduct field visits to employers to promote use of available employment and training services.

• To process and examine initial and continued claims for unemployment and temporary disability insurance benefits.

• To authorize payment of benefits to eligible clients via a computer automated system.

• To conduct fact-finding interviews with clients to obtain and record information pertaining to circumstances of termination from employment; to contact employers with respect to such terminations.

• To resolve disputed claims and to prepare decisions regarding same.

• To conduct benefit eligibility interviews to inform clients of monetary credits, eligibility rights and responsibilities.

• To conduct eligibility review interviews to determine client’s continuing eligibility.

• To compute and verify employment security intrastate, federal, state and veterans; claims; to audit payment records in cases where final payment has been authorized.

• To process combined wage claims and interstate claims under the Interstate Agreement.

• To assign Dictionary of Occupational Titles codes and classifications.

• To authorize payments by mail due individuals who have returned to work.

• To prepare and verify affidavits in lieu of wage reports.

• To detect, compute, collect or adjust overpayment.

• To do related work as required.

KNOWLEDGES, SKILLS AND CAPABILITIES: A working knowledge of the Rhode Island Temporary Disability Insurance, Employment Security, and Job Training Partnership Acts; a working knowledge of occupations and occupational requirements; a working knowledge of employment conditions of various industries and businesses within the state; a familiarity with the culture and customs of groups and communities using the language specified in the title; a familiarity with routine office methods; the ability to relate to and understand problems of non-English speaking persons and groups; the ability to interpret and translate the specified language in the title into written and spoken English, and to interpret English into the written and spoken specified language; he ability to follow oral and written instructions; the ability to utilize a computer to access information; the ability to conduct effective interviews with clients; the ability to gather pertinent information and determine client eligibility for benefits; the ability to apply laws, rules and regulations; the ability to make arithmetic computations; and related capacities and abilities.

EDUCATION AND EXPERIENCE:

Education: Such as may have been gained through: graduation from a senior high school; and
Experience: Such as may have been gained through: employment in a position dealing with a language specified group involving a program which focused on interviewing, advising and assisting clients.
Or, any combination of education and experience that shall be substantially equivalent to the above education and experience.