Front Desk Representative Bilingual

Front Desk Representative (Bilingual)

If you are looking to start an exciting career with one of Tennessee’s most successful healthcare clinics, then join the DarSalud team as a Front Desk Representative!

Are you seeking new and exciting opportunities for your career? Does the idea of healthcare get you excited? Would you like to be on the front lines of a team that is nationally recognized for their quality care provided to patients?

DarSalud is a multi-specialty healthcare organization that opened its doors 14 years ago, and we have been disrupting the healthcare industry ever since. With our focus on guaranteeing that everybody receives quality healthcare, regardless of income, we have developed a holistic approach to patient and family care that has been consistently recognized for excellence and innovation.

As a Front Desk Representative, you will be an essential part of the organizations day-to-day operations and will be directly involved in making a great difference in our patients lives.

Essential Functions:

• Provide empathy and compassion to patients to ensure an excellent patient experience.
• Check-in the patient according to the clinic policies and procedures
• Communicate any necessary information back to the patient in a timely manner to ensure all needs and expectations are met for the patient
• Verify patient insurance eligibility to ensure that all patients have the proper coverage to receive the necessary care plan put into place by providers
• Perform entire check out process to ensure all patient needs are met and prepare the patient with any information related to future appointments.
• Schedule patient appointments according to the providers protocols to ensure the best possible medical recommendations and care plans

Qualifications:

• High School Diploma or Equivalent (Required)

• Bilingual (fluent in English and Spanish) (Required)

• 1-2 years of customer service experience (Preferred)

• 1-2 years of medical office experience (Preferred)

• Previous experience with EMR systems (Preferred)

Benefits:

• Competitive pay

• PTO and Paid Holidays

• Health, Dental, and Vision Insurance

• 401(k) with up to 3% matching

• Great company culture

Job Type: Full-time

Pay: $31,000.00 - $42,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• No weekends

Supplemental pay types:

• Bonus pay

Language:

• Spanish (Required)

Work Location: In person