Group Facilitator - Spanish Speaking

Charlie Health

Overview
Posted : 2023-11-16
Description

Why Charlie Health?

Young people across the country need our help. The sad reality is that a mental health crisis has taken hold of our most vulnerable population—leading to record levels of depression, anxiety, substance abuse, and self-harm. From Manhattan to Montana, this reality is compounded by issues of access, both geographic and financial. The mental health landscape is systemically broken, and our young people are suffering as a result.

Charlie Health has set out on a mission to reimagine how high acuity care is delivered to young people and families in crisis. Our initial offering is a virtual intensive outpatient program, which places peers with similar mental health experiences and goals into customized virtual groups. Our team of masters-level clinicians lead groups multiple times per week to deliver a higher level of care.

Our goal is to help young people and families heal together. Through a combination of exceptional medical and psychological care, engaged community partnerships, and best-in-class technology, we provide an unparalleled approach to recovery support that serves individual needs in an integrated way. Join us in our mission to ensure that every young person—regardless of location or socioeconomic status—can get the care that they deserve.

About the Role

Charlie Health is hiring exceptional candidates with a Masters degree in mental health and fluency in the Spanish language! We are looking to hire Group Facilitators with previous work experience facilitating groups to provide remote, telehealth services to our adolescent and young adult clients. We're eager to work with forward-thinking mental health professionals to launch our first ever Spaish speaking groups to provide the best possible care to more adolescents and young adults in need.

People know Charlie Health for our warm and empathetic clinical team. While each individual clinician has their own interests, expertise, and style, we require all team members to be well versed in a variety of modalities. Our clients are struggling to cope with underlying mental health issues and benefit from therapists that are sophisticated and relational. Successful candidates are committed to bettering the mental health of their clients, along with being adept at self-care, ensuring they are prepared to give their best every day to address the youth mental health crisis.

Key Performance Indicators

  • % documentation completed within 24 hours
  • # of no-shows and late arrivals to group sessions
  • % clients satisfied with group treatment

Responsibilities

  • Facilitate groups for Charlie Health clients in a compliance with Charlie Health curriculum and best practices
  • Facilitate groups across age groups and cohorts, including Integrative curriculum, Support Staffing and Wellness Hour as needed
  • Co-facilitate groups with other Spanish-speaking Group Facilitators
  • Audit groups for clinical quality and adherence to best practices for Spanish speaking groups
  • Offer feedback and suggestions to curriculum based on client feedback to ensure it is engaging and culturally appropriate
  • Arrive early to all group sessions (expectation is 10 minutes prior to group start time)
  • Facilitate all groups for the entirety of the hour
  • Meet with Charlie Health supervisor at a minimum of 1x/month for required check-in
  • Participate in collaborative Treatment Team (Tuesdays) and Group Supervision (every other Friday) with supervisor, peers and other Clinical Leadership team members
  • Work collaboratively across the care team including with Primary Therapists, Care Experience Specialists and Care Coaches
  • Communicate clearly and professionally and promptly with clients, staff, families, agencies, and referents
  • Monitor your treatment documentation to ensure all of your notes are completed within required 24 hour timeframe and meet agency and professional standards per DHCS and The Joint Commission standards
  • Maintain and model professional ethics, including appropriate boundaries and confidentiality
  • Other duties as assigned

Requirements

  • Must be available during late afternoons and evenings on weekdays (3-8pm MT on Monday to Thursday) and on Saturdays to meet the schedules of our adolescent and young adult clients required
  • Master's degree in mental health or related field required (see below for full list) required
  • Experience working with youth and young adults required
  • Fluent or Native/near-native proficiency in Spanish required
    • Fluency: A person might consider themselves fluent in Spanish, suggesting they have a high level of proficiency that enables them to communicate effortlessly, understand complex texts, and navigate various social and professional situations with ease.
    • Native or near-native proficiency: This level indicates that the individual has either grown up speaking Spanish or has developed a command of the language so extensive that it is almost indistinguishable from that of a native speaker.
  • Well versed in a variety of modalities and feel confident integrating them into your treatment approach (DBT, CBT, EMDR, MI certification is a plus) required
  • Passionate about the benefits of group therapy and skilled in conducting group therapy required
  • Ability to work effectively in a team required
  • Creative and engaging, especially over video! required
  • The technical ability to run effective telehealth sessions required
  • Reliable WIFI connection when meeting with clients required
  • Familiarity with and willingness to use cloud-based communication software—Gmail, Slack, Zoom, Dropbox–in addition to EMR and outcomes survey software on a daily basis required
  • Part time 1099 role

Eligible Master's Degrees:

  • Master of Science (M.S.) in Mental Health Counseling
  • Master of Arts (M.A.) in Counseling Psychology
  • Master of Social Work (M.S.W.) with a concentration in Mental Health
  • Master of Science (M.S.) in Clinical Mental Health Counseling
  • Master of Arts (M.A.) in Marriage and Family Therapy
  • Master of Arts (M.A.) in Clinical Psychology
  • Master of Science (M.S.) in School Counseling
  • Master of Science (M.S.) in Rehabilitation Counseling
  • Master of Science (M.S.) in Applied Developmental Psychology
  • Master of Education

#LI-Remote

So—what do you think?

If you've made it this far, well, we're excited to meet you too. Just one more thing that we want you to remember: we pride ourselves on our meritocratic, performance-driven culture. There are lives on the line, and we have young people to save. There's no room for complacency. Your scope of responsibility and opportunity to make a difference will be uncapped at Charlie Health, but we need your commitment that you will work tirelessly for our patients, parents, and partners. At the end of day, our team is committed to helping you succeed at Charlie Health because when you succeed, our patients succeed, and we get one step closer to solving the mental health crisis. We're hopeful that this role will give you the experience to go and do whatever you want in life but the fulfillment to make you never want to leave our team. We look forward to solving the mental health crisis, together.

Please do not call our public clinical admissions line in regards to this or any other job posting.

Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.

Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.


At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.

Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.

Job Location
New York, New York, United States
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