Resource Advisor Bilingual

Resource Advisor Bilingual
Resource Services

The Resource Advisor Bilingual will:

• 
  Interview patients both inpatient and outpatient, to determine financial eligibility and screen for financial assistance.
• Counsel patients and/or families with empathy and concern and secure adequate resources for patients and families based upon assessed needs at the time of the interview.
• Maintain a complete, accurate and systematic set of records for all financial transactions on all indigent patients.
• Diligently and efficiently navigates systems essential for financial screenings

Requirements:

• 
  Experience in public contact work, that preferably involves interviewing. Healthcare billing experience preferred.
• Knowledge of Charity Care, NJ Medicaid Program, HIPAA, and EMTALA preferred.
• Must possess high level of interpersonal skills in order to perform accurate and effective interviews on patients and their families with regard to financial.
• Ability to remain calm and professional when interviewing, providing counseling, and advising patients and their families during periods of stress.
• Must possess a high level of analytical abilities necessary to assess patient needs, while following policies, rules and regulations not only for hospital but also for State and Federal Agencies.
• Bilingual (English/Spanish) strongly preferred.
• Must be flexible to cover other sites as needed.

Schedule: Monday - Friday, 8:00am-4:30pm, Full Time

Grade 113