Resource and Referral Specialist, Bilingual Spanish

Wu Yee Children's Services

Expired Full-time
Overview
Job Type : Full-time
Posted : 2022-08-28
Description

This position is on-site at our new 3rd Street Community Hub in Bay View.
Wu Yee Children’s Services delivers comprehensive Child Development, Family, and Provider services for young children (0-5 years old) and low-income families throughout the City of San Francisco. The scope of our programs ranges from child/parent education, wellness, mental health, nutrition, and social services including Early Head Start and Head Start programs.
The Resource & Referral (R&R) program provides comprehensive support to families and the community in planning for and finding affordable, quality, licensed child care services. The R&R Specialist supports families by providing information about child care referrals that best meets their needs, conducting workshops and community outreach, and advocating on behalf of families. The R&R Specialists ensure that family and child care provider data is up to date in internal and external databases.
Responsibilities:

Provide direct service to families on and off-site, through face to face appointments, phone calls, and emails for child care resource and referral

  • Coordinate, develop, and conduct training and workshops for families and early childhood educators
  • Maintain regular and ongoing communication with Manager regarding the status of current projects and the development of new projects
  • Create, gather, and maintain informational resources for parents and providers
  • Participate in department and agency outreach with a focus on the Southeast sector of the city.
  • Provide playgroups and or trainings for family, friend and neighbor care
  • Coordinate and conduct community outreach events to share information about Early Learning SF and early education resources.
  • Build relationships with community agencies and partners through participating in citywide events, including evening and weekend events
  • Maintain and update family and provider records in the referral database
  • Identify trends to better serve clients based on information collected and daily observations
  • Assists Manager to update R&R policies and procedures when necessary
  • Assists in the creation and design of branding and marketing the R&R program to the community
  • Attend and coordinate offsite services at the Bayview Community Hub and other locations as assigned

Qualifications:

  • Early Childhood Educational units or related experience
  • Experience working with diverse, low-income communities including monolingual speakers
  • Ability to be creative in curriculum and resource development
  • Strong training, organizational and interpersonal skills
  • Excellent communication skills, both verbal and written
  • Proficient in all Microsoft Office programs, including PowerPoint and MS Word and Database Entry and Reporting
  • Ability to work independently as well as a team member and build positive/effective partnerships
  • Strategic thinking, influencing, problem-solving, and decision-making skills
  • Ability to conduct engaging workshops and presentations
  • Ability to work evenings and weekends
  • Willingness to travel to all areas of San Francisco
  • Ability to bend and lift up to 50 pounds

Education & Language Requirements:

  • Bachelor's degree in Child Development, Education, Social Work or related field
  • 1+ years’ experience working in child development or human services field
  • Bilingual - able to read, write, and speak proficiently – in English and Spanish.

Compensation and Benefits:

  • Competitive salary $29.25-31.25/hr
  • Fully paid employee health, dental, and vision
  • 403b with matching contribution after 1 year
  • 13 holidays, 10 days vacation, and paid sick leave
  • Lots of opportunity for advancement across the organization
  • Extensive paid training and professional development

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records to apply for any open position in which they feel qualified. Wu Yee Children’s Services is an equal opportunity employer.

Job Type: Full-time

Pay: $31.00 - $34.00 per hour

Job Location
San Francisco, California, United States
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