As a Contact Center Technology Software Development Engineer, you will be responsible for supporting the implementation of many cloud-based solutions. You will handle internal and external customer deployments of various tools. You will gather and configure customer business requirements and use additional computer systems to resolve and track customer issues. The team member we are looking for is professional, highly motivated, and resourceful and has the ability to function well in a fast paced, dynamic, collaborative organization. Critical to your success is your ability to effectively interact with cross-functional teams, including IT, Hub Sales, Customer Success, Customer Experience, and various levels of regional and operational management globally. You will collaborate with teams using many different tools such as CRM, call center, analytics. Need to be able to work a flexible schedule, could be off hours, support all zone including Asia Pacific .
Responsibilities:
environments both remotely and on-site
at all levels of the customer organization
Skills and Abilities:
communications
Minimum Qualifications:
Preferred Qualifications:
The salary range for this position is $116,900 to $210,400 and this role is eligible to earn incentive compensation. Siemens offers a variety of health and wellness benefits to employees. Details regarding our benefits can be found here: www.benefitsquickstart.com . In addition, this position is eligible for time off in accordance with Company policies, including paid sick leave, paid parental leave, PTO (for non-exempt employees) or non-accrued flexible vacation (for exempt employees).
At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow’s reality. Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds
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Req ID: 353310
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