Customer Service Representative (Bilingual)

Datawize Technologies Inc

Job Category
Customer Service
Overview
Description

Job Title: Customer Service Inbound II Bilingual (Spanish & English)

work timing: 9:00 AM – 5:00 PM

lunch period: 12:00 PM – 1:00 PM (Unpaid)

Assignment Location: 300 East American Metro Blvd.

Suite 170 Hamilton, NJ 08619

Pay rate: 17-20/hr

  • Handle incoming Medicaid Hotline calls. Must be bilingual.
  • Answering Medicaid clients questions
  • Making referrals to other Medicaid units
  • Looking up Medicaid clients eligibility
  • Keep updated on changes to Medicaid policies and guidelines

Bilingual

  • Knowledge, skills, education, and/or experience:
  • Call Center Experience
  • Customer Service Experience
  • Basic Computer Knowledge
  • Bi-Lingual - Spanish/English
  • Phone Skills

Job Types: Contract, Temporary

Salary: $17.00 - $22.00 per hour

Experience level:

  • 4 years

Shift:

  • Day shift

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person

Ability to commute/relocate:

  • Township of Hamilton, NJ 08619: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Spanish: 2 years (Required)
  • Customer Service representative: 4 years (Required)

Work Location: In person

Job Location
Township of Hamilton, New Jersey, United States
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