Bilingual Spanish Retail Sales Associate

Traders Loan & Jewelry

Job Category
Posted : 2023-10-30

***Seeking a Motivated Professional with a proven track record in sales***

***MUST have at least 2 years RETAIL EXPERIENCE ***

Apply for one of the most unique opportunities and join a company that cares. Traders Loan & Jewelry cares about our team members, our customers, and our communities.

Traders Loan & Jewelry is the oldest pawn shop in the San Fernando Valley serving clients for more than 68 years. We loan on almost anything of value and we offer onsite appraisals. Our team always puts the customer first. We apply modern-day business practices to an age-old profession. Traders is known as the people’s bank helping thousands of customers who don’t have a bank account, can’t get a traditional loan or want a fast-confidential loan. We are also a full service jewelry store! We design, manufacture, and sell all genres of jewelry.

We are currently seeking a Sales Associate/Pawnbroker to become an integral part of our team and to learn to handle all facets of the Pawnbroking industry! You will be responsible for ensuring a high level of customer service on both the lending and retail side by greeting, engaging, and interacting with customers to process sales, loans, and transactions. Previous cash handling experience is required as well as retail experience. Knowledge of jewelry, tools, and electronics is preferred. Our associates work with all levels of jewelry and general merchandise, as well as all financial solutions offered to our customers.

General Duties & Responsibilities:

This is a representative list of the general duties the sales associate position may be asked to perform and is not all-inclusive; other duties may be assigned as needed.

  • Greet and interact with all customers to determine their individual needs and recommend appropriate solutions
  • Ability to thrive in a fast pace environment and multi-task
  • Demonstrate excellent customer service and salesmanship
  • Generate business through various methods of clienteling
  • Perform non-management open/close procedures
  • Effectively communicate to customers the aspects of pawn and buy transactions
  • Handle all cash and negotiable items in accordance with established policies, procedures and practices
  • Provide product knowledge and helps locate or obtain merchandise based on customer needs and desires
  • Communicate effectively with fellow employees and managers, display respect, and use effective communication tools
  • Partner with all employees to create a positive and memorable customer experience


  • Must be 21 years of age or older as we are a Firearms Dealer
  • Must have at least 2 year of retail or sales experience preferably in the Jewelry industry
  • Bilingual in Spanish & English
  • Strong desire to work successfully as part of a team
  • Strong desire to serve customers and work with people
  • High-energy and welcoming sales personality
  • Detail-oriented with strong organizational skills
  • Solid written and verbal communication skills
  • Ability to work independently and understand time management
  • Must have the ability to work a flexible retail schedule, including weekends
  • Computer literate and able to operate common office machines (CRM) and perform basic research
  • Have open availability and reliable transportation; We are open 5 days a week!

We Will Train You! But Experience is a PLUS!


****If you choose to apply, please include information on any areas of personal expertise such as jewelry, watches, luxury handbags, tools, musical instruments, computers, other electronics or hobbies that may apply to items commonly seen in pawn shops. Let us know as much about you and your interests as possible.****

Salary: Depends on Individual experience + COMMISSION


+++Previous Pawn EXPERIENCE+++

++++JEWELRY Experience ++++


Job Type: Full-time

Pay: $17.00 - $20.00 per hour


  • Employee discount
  • Flexible schedule
  • Health insurance


  • 8 hour shift
  • Day shift

Weekly day range:

  • Monday to Friday
  • Weekends as needed

COVID-19 considerations:
To keep our valued employees and customers safe we've installed clear plastic barriers. We have also gone the extra step by installing a special air filtration unit into our AC units. We provide masks, gloves, and hand sanitizer. We clean throughout day.

Ability to commute/relocate:

  • Reseda, CA 91335: Reliably commute or planning to relocate before starting work (Required)


  • Retail sales: 2 years (Required)
  • Customer service: 2 years (Required)


  • Spanish (Required)


  • Driver's License (Required)

Work Location: In person

Job Location
Reseda, California, United States
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