Total by Verizon Bilingual Retail Sales Associate

New Century Wireless is a Premier Retailer for Total by Verizon. New Century Wireless is the fastest growing Total by Verizon retailer. We are looking for a Retail Key Holder/ Sales Representative to provide excellent customer service and meet sales quotas for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will be the face of New Century Wireless/ Total by Verizon. You will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

Responsibilities:

• Engage and welcome customers to our store. Provide first class customer service.
• Responsible for opening and closing of the store when the Store Manager is not present
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers’ questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Drive sales by increasing key performance indicator
• Strive to achieve goals established individual sales goals and targets
• Ensure store is clean and organized
• Manage returns of merchandise
• Inform customers about discounts and special offers.
• Stay up to date with training and new products/services
• Other duties as assigned

Requirements:

• Proven work experience as a Retail Sales Representative, Sales Associate or similar role
• Track record of achieving sales quotas
• Understanding of the retail sales process
• Basic math skills
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments
• Flexibility to work various shifts
• Ability to stand for long periods of time
• High school degree

Job Types: Part-time, Full-time

Pay: $17.00 per hour

Shift:

• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to commute/relocate:

• Downey, CA 90240: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Retail Customer Service/ Commission Sales: 1 year (Preferred)

Language:

• Spanish (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person