Bilingual Customer Experience Representative

Job Description

**Competitive Hourly Wage + Extra Service Bonus and Commission Opportunities **

Rena' Gilliam Agencies are growing. We are already one of the largest Allstate Insurance agencies in Arkansas, one of the largest in the Southeast Region, and... we're not done yet!!!

Our outstanding service team is the foundation of our success. We're seeking our next agency family member to join our award-winning service team...

It can be you!

We offer a competitive base salary + benefits (see below) + bonuses and incentives and have the most amazing training and support in the industry.

We are truly a family and although we work very hard, we also have a lot of fun.

Here is the ideal candidate... Someone who has a great attitude, outgoing personality, who 'never meets a stranger,' has stellar computer skills, the ability to multi-task, who works well with their peers, and those who have a true passion for helping others.

You must have the drive to win and be able to follow our proven system of success.

** If the character traits referenced above do not reflect you, please do not apply. **

We challenge ourselves to be the best. We take great care of our thousands of clients and need a great team to ensure that we deliver the Good Hands promise to our clients each and every day.

Want to learn more about working with one of the top insurance agencies in the state?

Send me your resume and lets talk!

Salary Range: $14.00 - $20.00 per year

Life Insurance

Base Compensation with Commissions

Bonus Opportunities

Supplemental Insurance

Dental Insurance

Vision Insurance

Nights and Weekends Off

Career Development & Growth

Paid Volunteer Days

Team Building Activities

Hands On Training

Performance Bonuses

Professional Work Environment

Disability Insurance

Licensing Assistance

Continuing Education Opportunities

Mentorship with an Established Agent

Long-term Career Growth with Best In Industry Developmental Program

• Support our growing customer service team by reinforcing our customer focused culture and processes
• Identify potential gaps in customer coverage to better protect their families. Then refer them to our sales department.
• Provide exceptional customer service, with empathy, on high level service issues

• Required
• Bilingual in English and Spanish is a requirement!
• Must possess an upbeat, positive and enthusiastic attitude and have a true passion for helping people!
• Must have excellent communication and interpersonal skills.
• Must have above average computer skills
• Need to advise our customers on their risks and be able to provide solutions
• Must be willing to work out of our agency location in Little Rock
• Must work well with other employees and is a team player with a positive attitude.
• Previous insurance experience is a plus but not required!