Bilingual Office Assistant

Roots Management Group is a growing property management company that operates manufactured housing communities and RV resorts throughout the US. We are currently seeking a full-time employee to assist with the day-to-day operations of a mobile home community.

At Roots you will be a part of an industry-leading organization where you will be challenged, inspired, rewarded, and transformed. As one of the fastest growing manufactured housing community operators in the country, we value those who take initiative, encourage teamwork, and work hard. Despite our rapid growth, we prioritize maintaining an atmosphere of service in all we do. To continually support our employees, we emphasize respect, teamwork, and sincerity in every interaction. Our main focus is cultivating opportunities by understanding needs, creating connections, and empowering individuals. We seek to create opportunities for those who work hard and accomplish goals.

Responsibilities will include:

• Assist with growing and maintaining community occupancy and on-site home sales
• Helping manage all required resident documentation and confidentiality
• Maintaining resident ledgers and keeping the management system up to date
• Assisting in collecting monthly rent and/or fees, and posting payments
• Helping enforce community rules and maintain community safety
• Helping ensure the appearance of the property is safe, neat, and welcoming
• Daily resident service – including answering phones/emails and supporting walk ins
• Helping show homes to potential residents and provide standard information on all available units
• Helping conduct or schedule daily physical inspections of homes/homesites
• Other tasks as needed or assigned by management

The ideal candidate has some experience in multi-family property management or an office environment of sorts, is proficient in basic Microsoft applications, is detail-oriented and provides excellent customer service to tenants.

Additional Information / Benefits:

• Growth Opportunities
• High energy company, a friendly & supportive team environment

Benefits are offered to eligible full-time employees.

To be considered for employment you must be able to pass a pre-employment background check/drug test.

We offer a rewarding and challenging experience with opportunities for career advancement within an environment that supports your professional development and recognizes your achievements. We thank all applicants for their interest.

Job Type: Full-time

Pay: $15.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Experience:

• Property management: 1 year (Preferred)

Language:

• Spanish (Required)

Willingness to travel:

• 50% (Preferred)

Work Location: In person