Bilingual Office Coordinator

Job Title: Bilingual Office Coordinator

Classification: Full-Time, Non-Exempt

Location: Mental Wellness Center

617 Garden Street

Santa Barbara, CA 93101

Reports To: Human Resources Generalist

ROLE SUMMARY

As the Bilingual Office Coordinator (English/Spanish) at the Mental Wellness Center, you will play a pivotal role in ensuring the efficient operation of our organization. Your days will be filled with diverse responsibilities, from overseeing administrative tasks to promoting a culture rooted in our core values. Your commitment to our values of compassion, inclusivity, and holistic care will be at the heart of your role as you support both staff and clients on their mental wellness journey.

ABOUT YOU

• Empathy & Compassion: you demonstrate empathy and understanding towards clients and colleagues, creating a supportive and caring environment where there is a strong desire to help.
• Inclusivity: you foster an inclusive and diverse workplace that values different perspectives and backgrounds.
• Holistic Care: you prioritize mental and emotional well-being as an essential aspect of overall health.
• Organization: you demonstrate exceptional organizational skills with attention to detail and the ability to manage and prioritize multiple tasks efficiently.
• Communication: you exemplify strong written and verbal communication skills for effective interaction with colleagues, clients, and MWC stakeholders.
• Adaptability: you adapt to changing priorities and maintains a positive attitude in a dynamic work environment.
• Confidentiality: you maintain strict confidentiality of sensitive information in accordance with ethical standards and legal requirements.
• Teamwork: you collaborate effectively with colleagues and contributes to a positive team atmosphere.
• Tech-Savvy: you are proficient in Microsoft Office Suite, social media platforms, development, and marketing tools.
• People-Person: you relate well to everyone and have extraordinary listening skills making you a strong relationship-builder and likable all-around.

WHAT YOU WILL DO

• Administrative Oversight:
• Manage day-to-day office operations, including reception tasks, i.e., respond and write emails, pick up and distribute mail, and answer and make calls.
• Order supplies for the office, breakroom, and supply closet.
• Schedule and coordinate meetings, appointments, and events on behalf of the organization.
• Respond to and resolve administrative inquiries.
• Headquarter Office Support:
• Responsible for calendaring Zoom conference calls and launching the Zoom call in the conference room.
• Set up and clean up for on-site meetings.
• Resolves IT issues by interfacing with staff and external IT contractors, tracking and monitoring technological problems, and reporting trends.
• Schedule IT server room maintenance.
• Maintain and update program material featured at MWC Headquarters.
• Performs general support for all MWC colleagues when communicated to.
• Inventory equipment to report needs.
• Human Resources Support:
• Assist in the recruitment, training, and onboarding process by reserving conference rooms.
• Assist in the onboarding process by establishing what tools will be needed for the newcomer to be successful on day one, i.e., desktop computer, laptop, phone, desk, and office supplies.
• Support the onboarding and training of new staff.
• Client Support:
• Serve as the initial point of contact for clients--providing them with a warm and welcoming environment.
• Assist clients with appointment scheduling and inquiries.
• Board Member Meetings:
• Create a welcoming and productive space by setting up the conference room and launching the IT required for the meeting, including Zoom, PowerPoint, etc.:
• Order and set up food and drinks.
• Print and distribute meeting documents, nameplates, and name tags.
• Maintain the Board (BOD) Portal up-to-date.
• Event Coordination:
• Support internal and external events, workshops, and seminars.
• Coordinate logistics, catering, and materials as needed.

QUALIFICATIONS

• Bachelor’s degree in business administration, Human Resources, or related field preferred.
• Previous office management or administrative experience.
• Familiarity with mental health or healthcare environments is a plus.
• Proficiency in Microsoft Office Suite, digital media, and related software.
• As a Bilingual employee, you will play a crucial role in providing exceptional support to our diverse customer base. Bilingual Literacy in Spanish and English is strongly preferred.

Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. The Mental Wellness Center reserves the right to modify duties or job descriptions at any time.

SALARY

The hourly base pay range for this role is between $21.25 to $28.75.

BENEFITS

100% Paid Medical, Dental, Vision Insurance

80 Hours/Year Vacation

10 Observed Holidays

Pet Insurance

Supplemental Insurance

401(k) Plan

PERKS

$250 when employee shows proof of own health insurance coverage and waives the medical benefit at MWC.

$55 if an employee is required to use a personal cell phone for organization business.

COME AS YOU ARE

We are committed to fostering a workplace and client environment that embraces Diversity, Equity, Inclusion, and Belonging (DEIB) as fundamental values. We believe that every individual should have the opportunity to come as they are, be their authentic selves, and feel safe, respected, and valued in our organization.

Our commitment to DEIB is not just a statement but a guiding principle that influences every aspect of our organization. We recognize that diversity goes beyond visible differences such as race, ethnicity, gender, age, sexual orientation, gender identity, abilities, and religion; it encompasses diverse perspectives, experiences, and backgrounds. We are dedicated to creating a space where all individuals are welcomed, accepted, and celebrated for who they are.

ABOUT US

The Mental Wellness Center is a leading organization dedicated to enhancing the mental well-being of individuals in our community. Our long-standing values of hope, inclusivity, collaboration, and connection to care drive our mission to advance mental wellness in Santa Barbara by providing youth programming, early intervention, safe and affordable housing, education, and resources for mental health challenges.

EQUAL EMPLOYMENT OPPORTUNITY

MWC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

JOIN US

Submit cover letter and resume via Indeed or email to mwcjobs@mentalwellnesscenter.org.

Job Type: Full-time

Pay: $21.25 - $28.75 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Education:

• Associate (Required)

Experience:

• Administrative: 1 year (Required)

Language:

• English and Spanish (Required)

Work Location: In person