Bilingual Patient Financial Representative

PROFESSIONAL is the Pacific Northwest’s leading accounts receivable management firm, specializing in early-out and recovery services for healthcare providers and government agencies nationwide. At Professional we do things a little differently, which is what sets us apart from our competitors. We seek to humanize account management by providing consumers and patients with compassionate financial care and cutting-edge technologies that help them make the best decisions for their financial health and by doing so enhance consumer-client relationships.
Do you consider yourself a problem-solver? Do you enjoy helping people? Are you looking for a job where you can make a meaningful impact on the lives of others?

Then a Bilingual Patient Financial Representative position with our Ensource service line might be for you!

We have an opportunity to join our dynamic team of Patient Financial Representatives for the right person energetic and customer-minded individual that is fluent in Spanish. Using cutting edge technologies, you’ll provide empathetic and caring customer service to patients, helping not just our community at large but also the health systems we all rely on— and you’ll do it all while earning certification as a revenue cycle healthcare professional!

Help people while helping yourself become a certified professional!

The position is located onsite at our Springfield, OR office and is a full-time, Monday – Friday from 8 am – 5 pm.

A day in the life of a PROFESSIONAL Bilingual Patient Financial Representative:

• Set up acceptable payment arrangements on current self-pay balances.
• Handle Inbound and outbound calls, data entry and update account information.
• Help patients by answering basic medical billing and insurance questions.
• Follow up on outstanding insurance claims by utilizing various insurance websites.
• Learn and utilize several healthcare database programs.
• Focus on problem resolution.
• Use strong analytical skills and ability to multi-task and manage a high volume of calls.
• Exercise excellent communication skills with a professional speaking voice.

PROFESSIONAL employment perks:

• A stable organization offering an exciting yet challenging employment opportunity,
• Our starting wage is $18.50 an hour, and we pay even more for college degrees, and prior customer service experience.
• Growth potential, both personally and professionally.
• HFMA CRCR certification in the medical industry.
• Great benefits (health, dental & vision Insurance) & traditional 401k/Roth Plan,
• Paid Time-Off and paid Holidays,
• Paid Volunteer and Community Outreach Program that allows you to ‘help others’ in the community,
• Casual work environment with an onsite gym,
• We are conveniently located on the EMX line and provide a bus pass reimbursement.

PROFESSIONAL Bilingual Patient Financial Representative qualifications:

• Bilingual in Spanish.
• Have a desire to learn. We are willing to train the right candidate.
• Demonstrate proficient computer knowledge.
• Type 30 words per minute.
• Thrive working in a call center environment.
• Have the desire to make a difference and help others.
• Excellent attendance and punctuality so you can assist us in fulfilling our mission.
• Ability to multitask.

See what it’s like to work at Professional Credit by visiting our website at: http://professionalcredit.com/index.php/careers

Get that career started by responding to this position with your resume
EOE/DFW

Job Type: Full-time

Pay: $18.50 - $20.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Application Question(s):

• Tell us why you would like to join our team and the skills you would bring to the organization.

Language:

• Spanish (Required)

Work Location: Multiple Locations