Bilingual Test Proctor - Yamhill Valley Campus

Test proctors at the Yamhill Valley Campus administer academic and professional exams for our students and community while providing a secure environment that conforms to standardized testing protocols. Excellent customer service skills are necessary and an attention to detail are required to proctor the internet-based, computer-based and paper exams. Passing and maintaining certifications for exam vendors are required to continue in this position. The schedule may vary and include day and evening hours.

Chemeketa is a proud Hispanic-Serving Institution that aspires to be an inclusive environment where we honor and value the unique contributions of our diverse students, employees, and community. We seek to foster cultural competence and pursue equitable solutions that support all students in achieving their educational goals. If you are interested in joining the work of the college to pursue a supportive and inclusive culture, we encourage you to apply.

This is a part-time hourly pool. Applications are collected for possible immediate, or future college vacancies. This type of employment is temporary and often sporadic. You may only be contacted if a review of your application results in the intent to pursue your candidacy.

TERMS OF EMPLOYMENT

• Certified as a proctor for required external exam vendors within three months of hire
• Upon hire, must pass security inquiry which may include criminal and/or driving history; only information relevant to the position will be considered
• Requires flexible work schedule to meet program needs, which may include evenings and/or weekends
• Part-time hourly positions will not exceed 900 working hours per calendar year
• All positions at Chemeketa are required to be available for work onsite as requested by the College.
• Employees must maintain Oregon or Washington residency as a condition of employment.
• Providing false information will result in rejection of an application, employment offer or dismissal

Essential Functions:

• 
  Provides professional and friendly customer service to all candidates
• Administers and serves as proctor for internet-based, computer-based and paper tests facilitating accommodations when required
• Checks candidates in and out of testing center and briefs candidates on rules and policies •
• Facilitates precise examinee admission requirements for identification and documentation as fulfillment of vendor and instructor requirements
• Makes precise and accurate recording of student performance
• Maintains high levels of test security in compliance with rules and regulations of external exam vendors, standardized proctoring protocols and procedures for securing tests, files, and records
• Maintains testing center at highest level of cleanliness and order
• Maintains test equipment and upkeep; reports to Supervisor if equipment is broken or damaged
• Scores and processes submission and precise reporting of exam status
• Troubleshoots technical computer malfunctions and contacts Chemeketa IT or vendor IT for assistance in absence of Supervisor
• Maintains files and testing materials, including securing paper exams
• Drafts incident and irregularity reports as needed for Chemeketa and exam vendors
• Participates in training for proctors whether provided by exam vendors or Supervisor
• Schedules exams, updates daily roster and ensures proctoring instructions and paper exams are prepared and returned to instructors in a timely manner
• Maintains records, and provides other record management activities as directed
• Maintains appropriate test conditions to ensure test and security procedures are followed by direct observation and monitoring security cameras
• Prepares daily records and files; purges inactive files; prepares transmittal information as required
• Participates as a team member in the delivery of optimum testing services to customers and organizations
• Maintains knowledge with tests and test procedures
• Attends meetings, in-service, and training as needed

• Embraces diversity and actively collaborates effectively with a variety of students, staff and the public from diverse cultural, social, economic and educational backgrounds
• Participates in recruitment and retention of students at an individual and institutional level in promotion of student success
• Embraces, understands and uses appropriate technology tools to accomplish job functions
• Provides high quality, effective service to internal and external customers through continuous improvement and adoption of lean office practices

• 
  Ability to facilitate people in group settings
• Ability to follow and give directions precisely and clearly
• Competency in record keeping and handling confidential materials
• Ability to work flexible hours, independently, at various locations, with absolute reliability
• Effective organizational skills
• Experience with detail work or record keeping
• Experience providing good customer service in person and over the phone
• Excellent communication skills both oral and written
• Attention to detail and extreme accuracy when performing tasks
• Analytic ability
• Ability to follow precise policies and procedures
• Ability to trouble shoot and correct problems
• Knowledgeable about special accessibility equipment and software needed to fulfill testing accommodations
• Bicultural/multicultural skills sufficient to select appropriate behaviors, values and attitudes within different cultures during interactions with others

• Experience as a test proctor, examiner or teaching/instructor experience

• Please Note: As part of the first round of screening, the committee will conduct an anonymous review of the application materials and will not be able to view any personally identifiable information. Please be sure that your application is complete and thoroughly depicts how you meet the minimum qualifications, core competencies and preferred qualifications.

VETERANS' PREFERENCE

Applicants are eligible to use Veterans' Preference when applying with Chemeketa Community College in accordance with ORS 408.225, 408.230 and 408.235; and OAR 105-040-0010 and 105-040-0015. Preference will be given only if the applicant meets the minimum criteria of the position and electronically attach the required documentation at the time of application.

You can request copies of your military service record through the National Archives website at http://www.archives.gov/veterans/military-service-records/

For information regarding Veterans' Preference qualifications, visit http://www.oregonjobs.org/DAS/STJOBS/vetpoints.shtmlq

DOCUMENTS REQUIRED FOR VETERANS' PREFERENCE

• One of the following:
  • MEMBER COPY 4 of the Certificate of Release or Discharge from Active Duty (DD Form 214 or 215) -OR-
  • Letter from the US Dept. of Veterans Affairs indicating receipt of a non-service connected pension -OR-
  • Certification that discharge or release from active duty under honorable conditions will take place not later than 120 days after the submission of the certificate
• In addition to one of the above documents, Disabled Veterans must also submit one of the following:
  • A copy of their Veterans disability preference letter from the Department of Veterans Affairs -OR-
  • Certification that medical separation from active duty under honorable conditions will take place not later than 120 days after the submission of the certificate.

It is against the law for this recipient of Federal financial assistance to discriminate on the following bases: Against any individual in the United States, on the basis of race, color, religion, sex (including pregnancy, childbirth, and related medical conditions, sex stereotyping, transgender status, and gender identity), national origin (including limited English proficiency), age, disability, or political affiliation or belief, or, against any beneficiary of, applicant to, or participant in programs financially assisted under Title I of the Workforce Innovation and Opportunity Act, on the basis of the individual’s citizenship status or participation in any WIOA Title I-financially assisted program or activity.

The recipient must not discriminate in any of the following areas:

• Deciding who will be admitted, or have access, to any WIOA Title I-financially assisted program or activity;
• providing opportunities in, or treating any person with regard to, such a program or activity; or
• making employment decisions in the administration of, or in connection with, such a program or activity.

Recipients of federal financial assistance must take reasonable steps to ensure that communications with individuals with disabilities are as effective as communications with others. This means that, upon request and at no cost to the individual, recipients are required to provide appropriate auxiliary aids and services to qualified individuals with disabilities.

WHAT TO DO IF YOU BELIEVE YOU HAVE EXPERIENCED DISCRIMINATION

If you think that you have been subjected to discrimination under a WIOA Title I-financially assisted program or activity, you may file a complaint within 180 days from the date of the alleged violation with either:

• The recipient’s Equal Opportunity Officer (or the person whom the recipient has designated for this purpose); or
• The Director, Civil Rights Center (CRC), U.S. Department of Labor, 200 Constitution Avenue NW., Room N-4123, Washington, DC 20210 or electronically as directed on the CRC Web site at https://www.dol.gov/agencies/oasam/centers-offices/civil-rights-center.
• If you file your complaint with the recipient, you must wait either until the recipient issues a written Notice of Final Action, or until 90 days have passed (whichever is sooner), before filing with the Civil Rights Center (see address above).
• If the recipient does not give you a written Notice of Final Action within 90 days of the day on which you filed your complaint, you may file a complaint with CRC before receiving that Notice. However, you must file your CRC complaint within 30 days of the 90-day deadline (in other words, within 120 days after the day on which you filed your complaint with the recipient).
• If the recipient does give you a written Notice of Final Action on your complaint, but you are dissatisfied with the decision or resolution, you may file a complaint with CRC. You must file your CRC complaint within 30 days of the date on which you received the Notice of Final Action.

Contact person:
Alice Sprague, Associate Vice President of Human Resources
alice.sprague@chemeketa.edu | 503.399.2537

To request this publication in an alternative format, please call 503 399 5192

WHY CHEMEKETA
Chemeketa Community College is the third largest post-secondary institution in Oregon, with approximately 50,000 students enrolled from a diversity of backgrounds. Chemeketa has seven locations, Salem campus, Yamhill Valley campus, Brooks Regional Training facility, Woodburn center, Dallas center, Center for Business & Industry and Viticulture at Eola. Chemeketa’s district encompasses nearly 2,700 square miles of the Mid-Willamette Valley and includes all of Marion, Polk, and most of Yamhill counties with a small portion of Linn county. About 465,000 citizens live in the district, with Salem, the capitol city of the state of Oregon, comprising the largest single concentration of citizens. Overall enrollment increased by 35% in the last five years.

Mission
Chemeketa Community College values access and diversity which is affirmed by how we care, collaborate, and innovate with each other and the community. We promise to actively support student learning from precollege to transfer or to the workplace and lifelong learning by focusing on student success, quality, and sustainability in all of our practices and by being responsible stewards of our resources.

Diversity
We are a college community enriched by the diversity of our students, staff, and community members. Each individual and group has the potential to contribute in our learning environment. Each has dignity. To diminish the dignity of one is to diminish the dignity of us all.