Customer Service Representative

• Answer phone calls coming into the Customer Care Department
• Retrieve voice mails and return calls
• Retrieve emails from call system and return calls
• Retrieve Customer Concerns from SalesForce Ticketing System
• Backup support for the Switchboard
• Backup support for the front customer service desk
• Backup support for transportation inquiries
• Backup support for Inactive Records Requests
• Daily – Monday thru Friday – 8 AM to 5 PM
• One hour lunch daily
• Comprehensive training on phone system and associated programs

Job Types: Full-time, Contract

Pay: $22.00 - $24.00 per hour

Benefits:

• Health insurance

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Ability to commute/relocate:

• Cincinnati, OH 45219: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

• Health insurance