IF15 - Bilingual Services Coordinator/Janitor - Part Time - 16 Hours/Week - Saturday-Sunday - Night

The Service Coordinator/Janitor acts as a resource, ally, and advisor to Shelter participants, performs janitorial routine tasks that contribute to the on-going maintenance and upkeep of the building, and monitors shelter safety.

Responsible for providing participants with a meaningful orientation about Shelter programs and services and engaging them in Shelter activities.

PRIMARY DUTIES AND RESPONSIBILITIES

• Perform all duties within the parameters of the Shelter Policy and Procedure Manual as well as all Standards of Care policies.
• Check the interior (client living quarters, bathrooms, and community rooms) and exterior of the building on a regularly assigned schedule to maintain a clean, safe environment.
• Inspect the facilities to maintain security and program compliance.
• Maintain Shelter Operation Logs according to procedure.
• Help orient all participants to program rules and responsibilities of each Shelter.
• Apply Shelter rules and regulations in a fair and equitable manner to all participants.
• Maintain Shelter records in an accurate, complete, and legible manner.
• Submit maintenance requests to the shift supervisor, as needed.
• Immediately reporting any problems to Supervisor(s) or Manager(s) in accordance with Shelter policies and procedures.
• Attend and participate in daily shift change meetings.
• Maintain a clean and healthy environment.
• Collect and dispose of client property according to Interfaith Shelter policy and procedure.
• Assist in the loading and unloading of supplies from vehicles.
• Complete daily cleaning tasks as assigned.
• At the end of every shift, ensure paperwork is complete and the workspace is cleaned and organized.
• When the Supervisor is offsite, acting as a decision-maker for critical incidents relating to the operation of each Shelter.
• As needed, attend staff meetings or training courses.
• Performing all other duties as assigned and required.

ECS will consider for employment qualified applicants with arrest and conviction records as consistent with San Franciscos Fair Chance Ordinance.

ECS celebrates diversity, equity, inclusion and belonging and is an equal opportunity employer committed to creating an inclusive environment for all employees.

REQUIRED QUALIFICATIONS

• The successful candidate must hold either a High School Diploma or a GED equivalent with a minimum of six months’ experience working in a position where there is extensive customer service and interaction with the public.

• Strong communication skills, comprehension of ethics in social services, good general counseling, active listening skills, and proven problem-solving and crisis resolution skills.
• Experience working with homeless populations that use harm-reduction models. Prior work with mental health, disabilities, or substance abuse issues is preferred.
• Must be able to meet physical requirements of the position which may include long periods of sitting at a desk and/or computer station; lifting items that weigh up to 40 pounds, reaching, bending, and stooping within the daily routine of task and activities.
• Must secure finger image screening, annual TB screening, and be fully vaccinated showing proof of COVID vaccination and boosters.
• Must be able to travel to and from non-ECS sites.
• Will honor and abide by ECS’s policies and procedurals.
• As a Bilingual (Spanish-speaking) Services Coordinator/Janitor, must be fluent in both written and oral communication and comprehension in Spanish