Medical Receptionist - Bilingual

We’re America’s Largest Physician-Led Vein Center - having most recently been awarded the Healthcare Industry Top Work Places 2021 award, Top Work Places USA 2021 award, and Glassdoor Top CEO Award in 2019!

Our Patient Service Representatives Enjoy:

• Fast paced, learning work environment
• 4-day work week (40 hrs/week, full time status & benefits eligible!)
• No weekends/no nights
• Bonus eligibility
• Medical, Dental & Vision insurance
• Tuition reimbursement
• PTO + 8 paid holidays
• Centers closed for holidays
• Opportunity for continued growth & development

Schedule and Locations:

• Monday - Thursday
• 7 AM - 5 PM
• Four 10-hour shifts

Responsibilities:

• Patient Service Representatives greet patients in a friendly and professional manner and check in/out
• Ensure that all CVR policies and procedures are distributed, understood, and implemented by all assigned center staff members
• Ensure compliance in all assigned centers that all patient charts are up to date, HIPAA compliant, proper input of demographics, procedures, payments into NextGen
• The Patient Service Representatives will review scheduling and financial responsibilities and referrals with each patient throughout care.
• Send precertification forms at the close of business daily to the Precertification Department to account for all patients that require authorization prior to services being rendered
• Ensure that daily close tasks are completed, including fee tickets, billing tasks and operative notes
• Review future schedules to confirm that all patients have been preauthorized for treatment
• The Patient Service Representatives will obtain all new patient forms, properly update in NextGen/ HER; ensure that patient records are up to date in EHR/ NextGen
• Collect necessary paperwork for patient appts such as authorizations, referrals, etc.
• Collect copays and patient balances at time of service
• Schedule and confirm appointments; collect email addresses from patients

Minimum Requirements:

• Spanish Speaking Required
• High school diploma or equivalent; Associates Degree preferred
• Minimum 1 year administrative or customer service experience, preferably in a medical setting
• Must have reliable transportation to clinics that may not be accessible by public transportation