Medical Receptionist - Center of Hope - Bilingual

Responsibilities include, but not limited to:

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.

• Schedules appointments

• Check patient eligibility

• Answers multi line telephones and retrieves accurate messages

• Process referrals

• Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.

• Maintains patient accounts by obtaining, recording, and updating personal and financial information.

• Obtains revenue by recording and updating financial information; recording and collects payments according to insurance requirements

• Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.

• Protects patients' rights by maintaining confidentiality of personal and financial information.

• Performs assigned work safely, adhering to established departmental safety rules and practices; reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.

• Performs other related duties as required. Call patients with normal results or orders as directed by provide

• Medical responsibilities include but are not limited to Take patient’s blood pressure, weight and height, collect urine specimen if necessary, assist Provider with any exam room procedures when necessary.

• Contributes to team effort by accomplishing related results as needed.

Minimum Qualifications:

• High School diploma or equivalent required

• 1+ years of experience working as an administrative assistant or in a relevant role

• Excellent communication skills

• Must be bilingual English- Spanish

• Friendly and compassionate disposition

• Excellent organizational and time management skills

• Strong interpersonal communication skills

• Ability to work independently or as part of a team

• Dedication to maintaining confidentiality of all patient records

• Multi-tasking, Flexibility, Attention to Detail, Word Processing , Professionalism, Quality Focus