Nursing Coordinator (Bilingual-Spanish)

Platinum Home Health Care

Overview

Posted : 2023-11-16

Description

POSITION SUMMARY:

A Nursing Department Coordinator performs a wide range of clerical functions and administrative duties specifically related to the overall office operations related to the Nursing/Clinical department that includes, but not limited to areas such as maintaining spreadsheets, filing, answering telephones, faxing, new patient administrative reviews and other duties and tasks as assigned.

JOB DESCRIPTION:

1. Understand the day-to-day operations as it relates to the Nursing/Clinical Department.

2. Ability to define problems and tasks, collect data and establish facts, act and facilitate resolve.

3. Ability to perform various computer functions, assisting with communication between departments and overall office operations.

4. Promote teamwork environment.

5. Must be punctual and ready to work at assigned start time.

6. Able to participate and promote a team environment.

7. Maintain efficient methods to ensure daily responsibilities are carried out routinely.

8. Report major incidents to Clinical Supervisor, Director of Patient Services and Director of Operations.

9. Implement awareness of the company’s mission, vision, values and goals.

10. Fill in as needed for others in the Nursing/Clinical Department.

11. Answer phones in a professional and in a timely manner.

12. Monitoring patient satisfaction and informing the proper departments of any patient complaints.

13. Respects patient and employee rights and privacy, ensures security of protected information, practices in an ethical manner and is compliant to the agency’s compliance program and privacy policies.

14. Complete other tasks assigned by Clinical Supervisor, Director of Patient Services and Director of Operations.

RESPONSIBILITIES:

I. MD ORDERS

a. Review for completion and accuracy of MD Orders.

b. Submit all orders to the physician’s office.

c. Track retrievals of all MD orders.

d. Maintain spreadsheet and MD order reports for Clinical Meetings

e. Notify DPS if orders cannot be signed.

II. MAILING OF DOCUMENTS

a. Mail SOC packages and Plan of Care to patient

b. Track SOC packages if not returned.

c. Maintain SOC/POC Tracking sheet.

d. Mails outpatient satisfaction Surveys on a Quarterly basis

e. Liaison between Nursing/Clinical department and Field Nurses.

III. RN COMPLAINCE:

a. Maintain the Compliance of active and new hires for Clinical Staff

b. Run monthly reports to make sure all RNs are compliant in all areas.

c. Maintain Nurses files and uploading all documents into HHA Exchange

IV. DISCHARGES

a. Running thedischarge report weekly

b. Filling in discharge summaries and ensuring the Senior Clinical Supervisor reviews and signs off on each Discharge Summary

c. Creating a spreadsheet of Discharge summaries

V. CHHA REFERRALS

a. Referring CHHA Services to patients that require special visits.

b. Entering special visit notes and CHHA referrals into HHA Exchange

c. Tracking responses from CHHA and entering the response into HHA Exchange

VI. NUSING PAPERWORK AUDITS

a. Under Supervision of the Senior Clinical Supervisor: Review Nursing packets

b. Sending packets to Nurses for revisions

c. Working with the Executive Assistant for the Clinical Department to ensure all visits are completed accurately before placing them into the cleared Nursing folder.

VII. RN VISITS ASSIGNMENTS

a. Assigns all RN visits (SOCs, Reassessment, Special visits)

b. Follow up on RN case load.

c. Liaison with RNs and office for difficult to contact cases.

d. Maintenance of goggle spreadsheet

e. Special visits as requested- ensuring visits are complete within a 48-hour timeframe.

f. Identifies DTS cases and informs DPS for internal follow up with contract and patients.

VIII. RN VISITS DATA ENTRY

a. Enter cleared completed visits into HHA calendar, aide evaluation into HHA Compliance, check RN authorization in HHA Exchange and frequencies of visits for accuracy.

b. Transfer complete entered package in the Nursing saved package folder.

IX. RN VISITS REPORTS/ SIOC Visits (GOOGLE SPREADSHEET)

a. Run monthly Nurse visit reports from HHA Exchange ( SOCs, Reassessment visits)

b. Transfer report onto the Nursing visit goggle spreadsheet.

c. Enter all new SOCs into Nurses spreadsheet daily.

WORK ENVIRONMENT: Works in an office environment with regular exposure to staff and patient elements and occasional stress.

COGNITIVE REQUIREMENTS: Must work cooperatively with others and perform a wide variety of complex and complete tasks involving office equipment and machinery.

QUALIFICATIONS:

· High school diploma/ equivalency required. Two years of college preferred.

· Three years of general experience is required, preferably in health care or a related industry required.

· Proficient in Microsoft Office Suite, HHA Exchange and Internet

· Excellent leadership and problem-solving skills.

· Able to maintain a scheduling system manually and date entry proficiency.

· Excellent organizational skills with attention to detail.

· Excellent interpersonal skills.

· Investigative ability, highly organized, self-motivated, takes initiative.

· Understands the regulations governing the home care field, related to Medicare, Medicaid and other insurance.

· Understanding of communicating effectively with employees, patients and their families, medical and community affiliates in order to develop positive relationships.

· Ability to communicate effectively both in the oral and written form.

· Adaptability to pressure.

· Good communication skills.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essentials of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, sit use hands and fingers, handle or feel, and to talk and/or listen on the phone and in person.

The employee is occasionally required to reach with hands and arms.

The employee must regularly lift and/or move up to 10 pounds and occasionally lift and /or move 25 pounds. Specific vision abilities required by this job include close vision, distance, vision, peripheral vision, depth perception and ability to focus.

Job Type: Full-time

Pay: From $22.00 per hour

Benefits: