Sales Representative Plus Commission (Bilingual)

Retail Sales Representative
Full Time Retail Sales Position Plus Commission (Bilingual)

Position Title: Retail Sales Representative - Contractor

Location: Los Angeles, CA

Purpose: To work as a sales associate within retail stores and promote and sell products and services of a reputable cable company

Essential Duties and Responsibilities

Communicates with customers in person to sell new/upgrade cable/internet/ and phone products and services. Utilizes sales offers and techniques to ensure long-term retention of customers and services.

Completes orders for cable service through order entry systems via phone

Delivers superior customer service and sales support to potential customers and employees

Accurately completes all work orders and paperwork associated with each job function.

Works weekends as needed to accomplish goals.

Must maintain professional appearance and wear branded uniform shirt.

Works with retail sales team to ensure that all orders are completed in a timely manner.

• Performs other duties as assigned.

Job Related Qualification Standards

Must have excellent sales, persuasion, and communication skills and abilities.

Must possess basic typing skills. Data entry experience and PC knowledge required (must demonstrate competency using Microsoft Word, Excel, and Windows).

Knowledge of cable industry.

• Must maintain regular attendance and be able to work flexible hours including evenings and weekends. Must be able to work at multiple locations as needed.
• Must be able to interact with coworkers in a positive manner, follow directions and work rules, and accept constructive feedback.
• Must have experience working with the public utilizing excellent customer service skills to maintain positive company image.
• Must be self-motivated and able to work with minimum supervision.
• Must be able to follow through with customers via face-to-face, phone and email interactions.
• Must be able to learn computerized ordering system, database management tools, and use Internet for sending/receiving email correspondence.
• Must be able to continuously learn and retain knowledge of new services and promotions being offered by the company.
• Must possess ability to learn and execute sales/marketing/selling techniques.

Education:

• High School Diploma or equivalent required.

Work Experience:

• Minimum one year experience in retail industry, telecommunications industry, or equivalent preferred.
• Minimum one year experience in sales related position preferred.

Language Skills:

• Must possess excellent verbal and written communication skills. This includes the ability to communicate effectively, tactfully, and courteously in an informative and persuasive manner.
• Must be able to successfully handle and diffuse difficult/angry customers.
• Bilingual ability (English & Spanish) preferred.

Physical Demands:

• Standing for long periods of time.
• May be required to lift up to 20 pounds

Management reserves the right to add or change job duties and requirements at any time.

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.'
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Work Location:

• Multiple locations

Work Remotely

• No

Job Types: Full-time, Contract

Pay: $15.00 - $17.00 per hour

Schedule:

• 8 hour shift

Supplemental pay types:

• Commission pay

Education:

• High school or equivalent (Preferred)

Experience:

• Sales: 1 year (Preferred)
• Customer service: 1 year (Preferred)
• Retail sales: 1 year (Preferred)

Language:

• Bilingual (Spanish) (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: Multiple Locations