Spanish Speaking Caseworker
Jericho Road Community Health Center
Overview
Description
SUPERVISOR: Hope Refugee Drop In Center Manager HOURS:8:30-5 M-F flexible
CLASSIFICATION: Full time/ Hourly/Non-Exempt TRAVEL / LOCATION: 248 West Ferry
QUALIFICATIONS:
- Knowledge of culture and experience in providing trauma informed care or willingness to learn
- Spanish and English language proficiency required
- Prior experience as a caseworker for public or nonprofit employer
- Prior experience implementing social programs
JOB SUMMARY: Provide case management to diverse communities. Respond to client identified needs by providing case management services to post re-settlement or secondary migration refugee community members in Buffalo. Advocate for clients and assist them with access to community service organizations. Promote self-sufficiency in meeting short and long term needs and goals.
Essential Job Duties
CASE MANAGEMENT
- Provide client driven flexible support to program participants
- Provide information, translation, advice, referrals, and advocacy services in the client’s native language
- Maintain thorough case notes regarding client interactions and issues
- Advocate for client’s while speaking with other agencies, organizations, caseworkers
- Provide transportation to clients for appointments
- Reports on progress of client issues to Supervisor via informal briefings, case conferences and team meetings as required
- Make suggestions in the development of responsive, innovative and flexible strategies that aim to provide appropriate and sustainable outcomes for clients
- Maintain and develop relationships with other relevant agencies for clients
- A driver’s license OR ability to travel to multiple locations a must
- Perform other duties consistent with client advocacy as assigned by Supervisor
- Participate in all required staff meetings and trainings
ADMINISTRATION
- Attend training or conferences to remain current with trends and best practices in service delivery.
- Responds to and follows through on other projects and responsibilities assigned by the Director of Program Operations
- Ability to research and address the social determinants of health and how financial stressors affect individuals
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