Customer Service Representative (Jacksonville, FL)

Customer Service Representative (Jacksonville, FL), Northwell Health

Raise your career expectations as a customer service representative at Northwell Health:

• Named DiversityInc’s Top Hospital and Health System
• New York State’s largest private employer and healthcare provider

Location:

NSHS Parent and Shared Services

4875 Belfort Road

Jacksonville, FL

Shift: Full Time, Days, 8:00 a.m. – 6:00 p.m.

Duties:

In this role, your primary duties will include taking incoming calls from patients to respond to their inquiries, scheduling appointments and communicating with the practice staff that we support. Ensure efficient screening, evaluation and triage of incoming referrals.

Candidates applying must reside within 60 miles of Jacksonville, FL. Bilingual Spanish is highly preferred.

Benefits include:

• Competitive pay and medical benefits
• A collaborative, supportive environment and named one of the best places to work in health care

• Tuition reimbursement, access to LinkedIn Learning and additional educational opportunities through the Center for Learning and Innovation

• Career growth and development with resources dedicated to career movement from within the organization
• Rewarding and fulfilling mission-driven work committed to giving back to the local communities we serve
• Wellness and recognition programs including walk challenges, wellness apps and workshops, awards, and recognition programs, among others
• Opportunity to join one of our many Business Employee Resource Groups in support of a diverse and inclusive culture
• An award-winning, military-friendly employer with professional programs for veterans and active-duty military service members

Job Qualifications:

• High School Diploma or equivalent required.
• One to three (1-3) years of relevant experience, required.
• Bilingual highly preferred.

The salary range for this position is $31,200-$50,232/year.*

*Additional Salary Detail

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member’s base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

Become a Health Raiser and discover a career well cared for at Northwell Health.

Apply now - https://jobs.northwell.edu/job-3/19578082/customer-service-representative-jacksonville-fl-jacksonville-fl/

We are an equal opportunity/AA employer: F/M/Disability/Vet

Bilingual highly preferred.