I. GENERAL SUMMARY:

Under general supervision, this position interprets the spoken language between two or more individuals from English to the target language and back into English again to ensure accurate cross language communication in a medical environment. May be required to translate written documents from English into the target language or from the target language into English.

II. PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS:

• Interprets the spoken language from English into the target language and from the target language into English for patients, physicians and Medical Center staff.
• Participates in family meetings with social workers to assist in completing forms, obtaining financial aid for clients, transferring patients, etc.
• Contacts non-English speaking patients to obtain consent signatures, give notification of appointments, and explain procedures, diagnosis, medical history, etc.
• May accompany non-English speaking patients to operating room or other departments when presence is needed.
• Translates correspondence, brochures, documents and special diagnostic procedures from English into the target language.
• May be required to take on-call requests to be available for emergencies at night and on weekends.
• Maintains collaborative, team relationships with peers and colleagues in order to effectively contribute to the working groups achievement of goals, and to help foster a positive work environment
• Performs other similar and job related duties as required or directed.

III. JOB REQUIREMENTS:

JOB KNOWLEDGE AND SKILLS:

• Full command, written and spoken of English and target language.
• Medical Interpreter Certification from a credited College or University
• Knowledge of medical terminology.
• High degree of courtesy and tact required in regular contacts with patients and their families involving patient related information of a sensitive and or/confidential nature.

EDUCATION:

• Knowledge and ability generally obtained through the equivalent of a Bachelor's Degree program.

EXPERIENCE:

An equivalent combination of education and experience, which provides proficiency in the areas of responsibility listed above, may be substituted for the above education and experience requirements.

V. WORKING CONDITIONS/PHYSICAL DEMANDS:

Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Care at Home — an expansive home care network, and large integrated physician network. Please note that effective October 1, 2021, as a condition of employment at Tufts Medicine, all employees and new hires must have received their complete dose of the COVID-19 vaccine, unless they have been granted an exemption. We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine. Tufts Medicine does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing us at careers@tuftsmedicine.org.